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BUREAU SERVICES

Bureau Services

SK Energy can help you save money on business administration by handling queries and managing paperwork on your behalf. 

Our dedicated administration service gives you assistance with all paperwork and enquiries relating to energy contracts, renewals, terminations and changes of tenancy. We manage supplier transfers, provide missing data, negotiate contract terms and handle queries linked to outstanding payments on your account.

 

DEDICATED HOLISTIC ACCOUNT MANAGEMENT

Dedicated Holistic Account Management

SK Energy's focus is around our customers rather than a share price and keeping the shareholders happy. All of our customers will deal entirely with their account manager from the first contact all the way through to renewals and account queries.

SK Energy only employ the best account managers in the industry. Each and every one of them have been doing what they do best for years and in that time have built a huge wealth of experience which they use to make sure that their customers are happy and stay with us for many years to come.

95% of our customers stay with us and keep on saving.

What will your account manager do for you?

  • Search the whole market and find not only the best price but also a contract that suits your business needs

  • Handle all terminations and paperwork to avoid rolled over contracts

  • Validate bills to ensure you are not overcharged

  • Arrange rebates and refunds for over charges (VAT, CCL etc.)

  • Advise on energy management and reduction

  • Handle all queries or issues and liaise with suppliers

  • KVA analysis and half hourly data validation

  • Arrange common end dates on all contracts to a time of year that suits your business.

  • Verication of contract information with current suppliers
  • Supply Transfer - Confirm contracts are live and deal with any objections to transfers

  • Terminations - Submission of terminations in line with your suppliers terms & conditions

  • Change of Tenencay - Whether you have recently purchased new premises or vacated your old ones, we will manage this process with your suppliers

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